PLATAFORMA.SHOP

At Plataforma.shop we respect the privacy of your data. This Privacy Policy is designed to let you know who we are, what data we collect, how we treat it, and how to get in touch with us in order to exercise your rights quickly and effectively. Your data will be processed by Confidential & Exclusive Adviser, Lda, owner of the Plataforma.Shop. Brand, legal person number 513265457, headquartered at Avenida António Augusto de Aguiar 148, 7B, 1050-099 Lisbon, hereinafter referred to as "Plataforma. shop ". Plataforma.shop is responsible for the processing of personal data, under the terms and for the purposes of the General Data Protection Regulation (EU) 2016/679 of the European Parliament and of the Council, of 27 April 2016. For all questions related to the processing of your personal data should contact Plataforma.shop through the email Plataforma@pl Plataforma.shop Plataforma.shop will treat your personal data for the following purposes:

 

1. Customer Management

Plataforma.shop is an online store that brings together in a single space an incomparable range of products, namely clothing for adults, children and babies, footwear, fashion accessories and decorative items. The processing of your personal data is necessary to comply with the purchase and sale contract and / or the provision of services to be concluded between you and Plataforma.shop. Your personal data will be kept by Plataforma.shop, for this purpose, for 2 years of inactivity.

 

2. Marketing

Plataforma.shop may process your data in order to send information about your products and services. The aforementioned data processing will be carried out only after your consent, provided at the time of registration with a view to receiving the newsletter. If you give your consent, you will receive marketing communications via email and SMS. Plataforma.shop may also share your personal data with third parties, who manage social networks, such as Facebook and Instagram, for the purpose of conducting marketing campaigns through these social networks. The consent given by reference to the processing of personal data for the purposes of direct marketing, can be revoked at any time. Your personal data will be kept by Plataforma.shop, for this purpose, for 2 years of inactivity.

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3. Profiling

Plataforma.shop performs the definition of profiles based not only on the information related to your purchases, but also on the basis of the information you expressly provide when registering at the online store and / or for the purposes of receiving the “Newsletter ”, Referring to personal tastes and interests. Whenever you make purchases in the Plataforma.shop online store, the products purchased, amounts paid, date and time of purchase, as well as the place of purchase will be registered by Plataforma.shop. This information is analyzed by Plataforma.shop in order to identify your consumption profile. This analysis will allow Plataforma.shop to send you personalized information appropriate to your profile.

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FREQUENTLY ASKED QUESTIONS RELATING TO THE PRIVACY POLICY FOLLOWED BY THE PLATFORM.SHOP

 

Will my information be shared with third parties?

Your personal information may be disclosed within the scope of the Business Group in which the Plataforma.shop brand belongs and to third party service providers to Plataforma.shop. Your personal data may be processed by companies subcontracted by Plataforma.shop for this purpose, namely for hosting web pages, e-mail, answering questions from customers using the online store about services, sending information about new services and products, special offers. These companies will only be provided with the personal data expressly necessary for the provision of the service in question. Your data will be processed within the European Union.

 

What are my rights?

At any time, you can request Plataforma.shop, for the contacts mentioned above, access to the information we have about you. The holder of personal data has the right to request, and to obtain from Plataforma.shop, confirmation as to whether his personal data are (or are not) subject to treatment and, if applicable, to access his personal data as well as other information legally provided. Also the rectification of the information we have about you, if it is incorrect or incomplete; the holder of personal data has the right to obtain from Plataforma.shop, the rectification of personal data concerning him if these prove to be inaccurate or incomplete; to delete or limit the processing of your personal data; ask Plataforma.shop to delete all your personal data, and Plataforma.shop has the obligation to delete said data if, in particular, one of the following legally applicable reasons applies:

- Personal data are no longer necessary for the purpose that motivated their collection or treatment;

- The holder has withdrawn his consent for the processing of data (in cases where the processing is based on consent) and there is no other legal basis for its processing;

- The holder is opposed to the treatment and there are no legitimate interests that justify the treatment.

 

On the other hand, the holder of personal data also has the right to obtain from Plataforma.shop the limitation of the processing of his personal data, if one of the following legally provided situations applies, namely:

- Disputed by the holder of personal data regarding their accuracy, the limitation will occur for a period that allows Plataforma.shop to verify the accuracy of said personal data;

- Existence of lawfulness for the processing of personal data and the data subject is opposed to deleting his personal data and requests, in return, the limitation of its use;

- Plataforma.shop no longer needs personal data for processing purposes, but these data are required by the holder for the purposes of declaring, exercising or defending a right in a judicial process;

- Opposition to the processing, until it is verified that the legitimate motives of the controller prevail over those of the data subject.

- If the treatment depends on your prior consent and this consent is given by automated means, you are entitled to send the personal data previously provided, in a structured way and automatic reading (portability of personal data);

- Right of opposition;

In cases where the data processing is carried out in pursuit of the legitimate interests of Plataforma.shop or for the purposes of direct marketing or to define profiles, the data subject may, at any time, object to the processing of his data personal.

 

As part of the exercise of your rights, you may be asked to prove your identity so that Plataforma.shop can ensure that the sharing of personal data is only carried out with its effective and actual holder. You also have the right to file a complaint with the National Data Protection Commission.

 

Can I revoke my consent later?

If prior consent is necessary for the processing of personal data, the data subject has the right to withdraw consent at any time. However, the exercise of such right does not compromise the lawfulness of the data processing carried out based on the consent previously given or the further processing of the same data, based on another legal basis, as in the case of compliance with the contract or legal obligation to which Plataforma.shop is subject. If you wish to withdraw your consent, you can contact us for the above contacts.

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Does Plataforma.shop use cookies?

In order for Plataforma.shop to provide the best possible service to its users, Plataforma.shop uses cookies, that is, text files that are placed on the hard drive by a web page server. Plataforma.shop's online store requires that cookies are accepted in order to have access to all available features.

 

This technology is used by Plataforma.shop, namely, to:

- Collect users' IP addresses. The cookie information identifies the user and if he is enrolled in any service, promotion, contest or event promoted by us, it gives an order for the system to access the information about the user that we have stored. Thus, we can personalize the user's preferences and facilitate the use of their services;

- Carry out statistical studies that make it possible to distinguish between regular users, in order to be able to calculate the number of users and their growth;

- Recognize whether users viewed a particular part of the web page and thus avoid the repetitive appearance of the website itself.

 

On some occasions, we collect information on our website through temporary or session cookies. These cookies disappear when the Internet browser is closed. They are not stored on the user's hard disk; they are stored only in the temporary memory that goes out after the browser is closed. We use temporary cookies to determine, for example, how our website is used, so that we can improve its design and usefulness.

 

Temporary cookies are not associated with any type of personally identifiable information. In any case, you can limit or restrict the admission of cookies through your browser options.

 

Plataforma.shop will occasionally update its Privacy Policy. Accordingly, we request that you periodically review this document to keep up to date.